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We are committed to safeguarding your privacy at all times, and in compliance with GDPR (EU General Data Protection Regulation).
This Privacy Statement details what information we collect, when we collect it, why we collect it, and how we treat your information. It also outlines the conditions under which we may disclose it to others.
This Privacy Statement applies to our training, sales, marketing and customer care activities. It was updated and published on May 10th 2021.
CMD Group provides Talent Management Solutions and Executive Coaching. CMD Group also develops and delivers classroom-based and online training courses. We deliver these courses locally in our CMD Training Institute and nationwide. We also deliver customised training programmes for corporate clients online, at our own premises or located onsite at client premises.
Our organisation’s headquarters is located in The Gateway Building, North West Business Park, Collooney, Co. Sligo.
CMD Group is the data controller.
Why do we collect personal data?
We collect and use personal data to optimise your experience with CMD Group to provide traing and development services, and, with your consent, to help us perform direct sales, marketing, and customer service excellence.
When do we collect personal data?
We collect personal data about you when you interact with us for our services. This may be in person, by phone or through physical letters and / or documents. It also includes interaction via online channels (our websites, email, or social media channels).
What personal data do we collect?
The information gathered at this point could include, name, address, date of birth, phone number, email address, work history, education history, memberships, achievements, work preferences. As you have paid for these services, such information will be stored by our Managing Partner on a PC in a private, locked office and on a secure server in the event that you lose your documents e.g. CV, Career Reports etc.
We may collect IP-address and actions taken on our websites.
If you upload photos or videos, add posts or comments, etc. on our websites and/or social media sites, the information can be read by anyone with access to these sites and used for purposes over which CMD Group or you have no control. Therefore, CMD Group is not responsible for any information you submit to our social media sites.
Personal Data and QQI Certification
This section applies only to those intending to achieve IITD, ILM or ATI certification through our courses.
CMD Group collects, stores and processes personal data, such as Public Personal Social Numbers (PPSN) and dates of birth, gender and home addresses. This information is required to be collected by us for any persons being submitted by us for certification to IITD, ILM or ATI
QQI is an authorised data collector by the Department of Social Protection and Family Affairs and QQI has delegated these powers to us as a QQI quality-assured training provider.
We only submit this information to IITD, ILM or ATI on your behalf and all data is securely deleted by us once submitted. Internal access to this data is restricted to only those individuals involved in collecting, storing and submitting the information to IITD, ILM or ATI.
Other data we collect
We also collect data about suppliers, partners and persons seeking a job or working in our organisation.
How long do we keep your personal data?
We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, your data will be anonymous.
What is our legal basis for collecting personal data?
Collecting personal data based on consents.
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems.
Collecting personal data based on contracts
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.
Collecting personal data based on legitimate interest
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest between Professional Development and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes. We will always inform individuals about their privacy rights and the purpose for collecting personal data.
Cookies do not contain information such as your home address, telephone number or credit card details and we will not disclose the content of cookies to any third parties.
We may use your personal data for the following purposes:
Do we share your data with anyone?
Aside from what is outlined below, we do not share, sell, rent, or trade your information with any third parties without your consent:
Third-party Service Providers working on our behalf:
We may pass your information on to our partners, sub-contractors and other associated organisations with the purpose of them providing services to you on our behalf.
Third-party Product Providers we work in association with:
Other Disclosure Instances:
We may disclose information about you to the extent that we are required by law, in connection with any legal or prospective legal proceedings, or in order to establish, exercise or defend our legal rights. If any of the above circumstances occur, we will however, make every effort to continue to protect your privacy.
We use the services of a third-party provider, Hubspot, based in the United States to collect email addresses for direct marketing purposes. The safeguard we have in place is a contract we have entered in to with Hubspot, which includes the model clauses for EU GDPR compliance.
Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the organisation’s websites, such as the web pages viewed, and the links clicked.
This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.
We take precautions to protect your information. When you submit information via our website, your information is protected both online and offline.
Our website contain links to other sites. We strive to ensure that the sites we link to are relevant and uphold privacy. We are not responsible for the content or privacy practices of such other sites.
We encourage you to be vigilant when leaving our site and to read the privacy statements of any other site that collects personally identifiable information.
You have the following rights with respect to your personal data:
Your right to complain with a supervisory authority.
We make every effort to ensure your personal data is securely and respectfully handled.
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact firstname.lastname@example.org
If you are still dissatisfied after our efforts to resolve your concerns, you also have the right to apply directly to the Data Protection Commissioner (the supervisory authority for Ireland). They can be contacted by email at email@example.com
Our privacy statement may be updated occasionally. This version is our most current policy. We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes.
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